Knowledge Base
General
- Do you need a payoff letter from Amazon?
- What is SellersFi?
- Why should I work with SellersFi?
- How is SellersFi different from the competition?
- What are the terms for SellersFi?
- In Which Countries and Marketplaces Are SellersFi Products Available?
Applying For SellersFi's Products
- How do I connect my Shopify store through a custom-app?
- How to disconnect your Bigcommerce Store?
- How do I connect my BigCommerce store?
- How is the application process?
- How long does it take to get the disbursement deposited into my account?
- I am a reseller, would I qualify for a Loan?
Working Capital
- What is Working Capital and what are the different types?
- What currencies are available for the Credit Limit?
- What are the rates for Working Capital?
- Is it possible to lower my interest rate on the Credit Limit?
- How do I make a withdrawal from my Credit Limit? When should I have funds available to use?
- Is there a minimum draw on the Credit Limit?
Daily Advance
- Status Account
- What happens if my net sales are negative?
- Do loans influence my daily progress?
- Can my account be frozen?
- How does the calculation of the fees that will be charged work?
- How does my Current Balance work?
Digital Wallet
- Digital Wallet and Citibank account
- What is the Digital Wallet?
- How many currencies can I hold in the Digital Wallet?
- How do I open a Wallet account?
- What documents or information do you need to be approved for the Digital Wallet?
- Is my account information and documentation safe?
Business Prepaid Card
- How much can I spend on the Prepaid Business Card?
- Where can I use the Prepaid Business Card?
- How can I apply to SellersFi's Prepaid Business Card?
- Will I get a physical Prepaid Business Card?
- How do I manage my Prepaid Business Card?
- When do I receive my cash back?
Payments
- How do I make my payments?
- Do I need to transfer, wire or write checks for my payments?
- What are my payment dates?
- Can I prepay my loan?
- Can I partially prepay my loan?
- Are there any penalties or fees for late payments?
Miscellaneous
- How to verify your bank account during your onboarding?
- How to create (or submit) a new application on SellersFi App?
- How to add and manage multiple companies in the SellersFi App?
- How to find your Current Balance in the SellersFi App?
- How to manage user roles & permissions in the SellersFi App?
- How do I find my Amazon ID?